The LED Light Defective Product Exchange Form

Defective Product Repair or Replace Form for defects which arise after 30 days of purchase.

We stand behind our products. If something's gone wrong, simply fill out this form.

Individual LED's, reflectors and products purchased on closeout are not returnable.
DO NOT return merchandise in envelopes. If you do, you're at your own risk. A box is required. Credit will not be given for merchandise which arrives here in damaged condition due to flimsy or improper packaging.
Spent batteries and abuse are not covered by warranty! A good percentage of so-called defects turn out to be one of the above. So please check the obvious before making a warranty claim.

Please fill out the information below. If we no longer carry the specific product or the model you purchased, we may have to help you in some other way. We'll let you know by e-mail within 24 hours if this is the case. So if it's OLD ... please wait 1 business day before dropping the box in the mail. Thank you.

All fields are required. Be sure to complete each box.

Your Name

Street Address

City State/Province
Postal Code

Country Phone

e-mail address

Invoice number Date 00/00/00

Product number and description of item to be returned and replaced:

Describe defect. Please be specific. Please be sure you have followed operating instructions and have checked for dead batteries before returning items. A good percentage of so-called defective returns are one of the above.

Send the item prepaid IN A BOX to prevent damage in transit. Credit will not be issued for items shipped to us in envelopes or other flimsy packaging which arrive damaged. You're at your own risk if you do this.

Use your browser's print function now to print a copy of this form to enclose in the BOX with your return. Then click "submit" below. We will reply to you by e-mail within one business day if the item is discontinued or can not for some reason be replaced.

You will be responsible for shipping charges on the replacement goods. You will also be responsible for retail cost of batteries if it turns out that's all that's wrong with your light. Sounds silly, but it's a very common problem! Another common problem is batteries inserted improperly. Please check!

Credit card authorization: Authorization is given for you to charge my credit card $5.00 (US customers) handling/return postage along with retail cost of replacement batteries if that's the cause of the trouble. International customers will be billed outgoing Express Mail rate.

Credit card number: ___________________________ Expiration Date: ____________________________

Billing address if different from above: _______________________________________________________

______________________________________________
Signature and date

Address:
The LED Light
3668 Silverado Drive
Carson City NV 89705

FREE shipping to APO/FPO Addresses via US Military Priority Mail!